Our gifts bring together the finest products and stunning design to create something very special. We believe in quality, care, and creating unique gifts that everyone can enjoy. Colorful, creative, and inspired by what we see everyday, each gift represents what we love about the world we live in. We hope they’ll inspire you too.
Shipping & Delivery
How long is the shipping process?
Our processing times are usually 1-2 days. We strive our best to get your gift on its way as soon as possible! If there are any delays for any reason, we will always be in touch.
We use UPS, Fedex, Canpar and Purolator as our carrier to ship, your gift should arrive in 1-3 business days after processing.
Where do you ship?
We ship Canada wide.
Do you offer local delivery?
We deliver locally in the London area.
Do you offer pick-up at your location?
We offer free pick-up at our studio.
What happens if my gift can't be delivered?
We make every effort to ensure that your gifts make their way directly to the recipients but these things happen on occasion.
Please verify that your shipping information is correct at checkout.
If the gift is returned to our studio because the item was refused at the door, the recipient moved, or the address was incorrect, we will contact the number or email address provided at the time of order and make every effort we can to resolve the situation.
If delivery is attempted for a second time, an additional delivery fee will be applied.
What Is Your Return Policy?
All Sales are Final
Due to the nature of our products we DO NOT offer refunds or exchanges and we do not refund any shipping and handling charges. Pursuant to health and safety regulations, we are unable to exchange or accept returns on food products. Due to the handmade and intimate nature of our bath and body products all sales are final and non-refundable. All Gift Card sales are final.
Can I Cancel An Order Once Its Been Placed?
If you have placed an order for a gift that has not yet been sent out, you may cancel by emailing karen@kgiftingco.com for a full refund. We do not offer refunds or exchanges on gifts once they have been sent out.
Custom Design
K Gifting Co. allows you to create a gift customized to your specifications by working directly with us.
Each custom project is designed to your specific gifting needs. Through communication and consultation, we will develop a sense of your vision in order to prepare something truly unique and memorable for the recipients. We will discuss appropriate timelines for project completion which includes design, product sourcing, assembly, and shipping to your destination.
Didn't find what you were looking for? Feel free to contact us at any time!